Privacy Policy

Who we are

Our website has two addresses: https://www.outilspourlavie.com and https://www.toolsoftheheart.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on this site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

If you are using the Gravatar service, an anonymized string created from your email address (also called a hash) may be provided to Gravatar to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Medias

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Purchases

When visitors purchase products on this website, we record the data shown in the checkout form. This includes the data relevant to the product(s) you bought, as well as your  coordinates; telephone, city, address(es), postal code, etc. This data is temporarely stored in a session cookie to facilitate the transaction, and it is also stored in our system for admin and legal needs.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login credentials and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on this website, we also store the personal data they provide in their user profile. All users can see, edit, or delete their personal data at any time.

What rights do you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where is your data sent

Contact forms

Visitor comments may be checked through an automated spam detection service (CAPTCHA).

User account

The data relevant to your user account is recorded in our system, but is never sent nor shared to any third party, except when required by the payment gateway during a purchase, like your name and coordinates.

During a purchase

During a purchase, the data sent through the payment gateway (either PayPal or Stripe) is encrypted by their own security means. They also have their own privacy policy which you may have access to.

When books are purchased, the data concerning your delivery address is temporarely stored (for ordering and delivery purposes) in the system of our printer at : www.ingramspark.com.

How do we protect your data

Hosting and security/encryption key (SSL Certificate)

The third party hosting this website is responsible for the maintenance and security of its servers. All data circulating through this site is encrypted by a secured SSL certificate, which renewal is our responsibility, and its deployment the responsibility of the hosting third party.

Third party services and plug-ins

In order to protect your data, we put our trust and good faith in third party services, products and plug-ins that are designed to, and advertized as efficient to:

  1. Maintaining a high level of security and confidentiality in regards to our commercial activities and the confidential data we record.
  2. That are pro-active in keeping up-to-date with new technologies and possible security breaches or failings in their own technologies.

As well, we make sure these plug-ins are compatible with our system, and we are steadfast in keeping them up-to-date.

Credit cards

No credit card data is recorded on this website, whether in cookies or in our system. Although, because we use third party payment gateways like PayPal and Stripe to complete your purchases, make sure that you read their privacy policy if this is a concern for you.

What data breach procedures we have in place

Data theft

If a theft of data causes you prejudice and our website appears to be the source of the breach, we will collaborate with you in your endeavours with the competent authorities to restore your loss, your rights, or your reputation, but we cannot be held accountable.

Credit card data theft

In the case of credit card data theft, we will facilitate your endeavours with the third party payment gateways (either PayPal or Stripe) to restore your loss, your rights, or your reputation, but we cannot be held accountable.